How can we help?
Get help with signing in, your journal, membership, or the iPhone app. You can contact us without signing in.
Contact TradeDeck support
Email supportsupport@tradedeck.io
Tell us what happened and the steps that led to it. For app issues, include your iPhone model and iOS version. If you attach a screenshot, hide any financial details you don’t want to share. Never send your password or payment card details.
Account help
Account deletion
To request account deletion in the app, open Profile, then Settings, then Delete Account. If you cannot sign in, email support for help with your request.
Membership and billing
For an existing membership or billing question, include the email on your TradeDeck account so we can find it.